Advisor

Full job description
General Description
CUNY EDGE is the latest initiative borne of a 20+ year partnership between the City University of New York (CUNY) and the New York City Human Resources Administration (HRA) to support public assistance recipients enrolled in college. Launched in 2016, CUNY EDGE provides public assistance recipients enrolled at CUNY with a range of services, benefits, and supports so they achieve academic excellence, graduate on time, and find employment. Key components of the program include academic, personal, and professional advisement, personal development seminars, paid work experience, and public benefits case management assistance.

CUNY EDGE provides students with a range of services, benefits, and support so that they are prepared and able to succeed in college and their careers. CUNY EDGE balances academic advising and personal support with workforce preparation, leadership development and community engagement.

General Description

We are currently searching for a highly motivated individual who will be able to provide academic support to students, both virtually and on campus, and perform related duties as assigned.

You must have a passion for student success, the ability to provide operational excellence in a fast-paced environment, and a desire for continuous improvement.
Other Duties
Supporting the program’s efforts to meet specific numeric goals around student participation, persistence, graduation, and employment.
Supporting the program’s vision of integrating academic and career advisement by providing comprehensive academic advisement and career support services.
Assisting in evaluating student progress in fulfilling requirements for their degree program.
Tracking and reviewing student contacts on a monthly basis, maintaining accurate academic/career development files for each CUNY EDGE student, and recommending appropriate action plans to promote and ensure student success.
Conducting assessments, reviewing student progress, including degree mapping and transition planning.
Closely collaborating with other college departments including financial aid, the bursar, the registrar, counseling center, career center, Refer students, obtain student information, and receive referrals.
Researching and disseminating information on external supports; Maintaining and distributing information on fellowships, internships, housing, and other topics of interest to students.
Facilitating/Co-facilitating academic, personal and career development seminars.
Reviewing student tracking and outcomes data as member of the CUNY EDGE team.
Monitoring and reporting on student engagement, participation in HRA Fellowship Program, Federal Work Study, and internships, utilizing relevant data systems and reporting tools.
Completing and collecting HRA, Lehman College, and CUNY Research Foundation paperwork.
Developing and maintaining effective working relationships with Fellowship Program placement sites.
Ability to work some evenings and weekends, as needed.
Performs other duties as assigned by the CUNY EDGE Director.
Qualifications
Bachelor’s degree required with two to four years of professional experience preferably a) in an educational or social service program serving low-income students; b) career development, c) human services.
Great customer service skills to identify needs, troubleshoot, recognize persistent issues, and improve efficiencies in processes.
Excellent communication skills (written, oral and interpersonal.) Ability to maintain confidentiality of student records, as appropriate.
The chosen candidate must be able to work in-person on campus.
Preferred Qualifications

Detail-oriented with strong organizational and technological skills;
Proficiency using standard office computer programs, systems, survey tools, and databases;
Familiarity with a variety of virtual software (Zoom, Microsoft Teams)
Knowledge of HRA systems preferred
Knowledge in career development and workshop facilitation, preferred
Ability to speak a language in addition to English preferred
Ability to work independently and as part of a team.
RFCUNY Benefits
RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.