NYC Careers

Full Job Description

The New York City Housing Authority’s Department of Community Engagement and Partnerships (CEP) engages and connects NYCHA residents to critical programs, services, and the priorities within NYCHA’s strategic plan to preserve New York City’s public housing.

CEP Department has set forth a different model of engagement that effectively serves residents, as well as internal and external stakeholders to create a comprehensive engagement model that supports residents and NYCHA’s strategic plan for preservation and advances the work of the agency.

Family Partnerships Department (FPD), one of CEP’s six units, manages partnerships with external providers and City agencies offering youth, senior, and social services. FPD connects residents to critical services and implements programs and policies that support household stability and tenancy, individual advancement, and aging-in-place.

CEP seeks an experienced Social Worker to support its Family Partnerships’ team. Reporting to the Social Work Supervisor II, responsibilities of the Social Worker include, but are not limited to the following:

1. Develop plans to provide residents with appropriate social services; employ an early intervention, preventive focus, intensive case management approach.
2. Employ a home visit model to conduct assessments and determine service needs.
3. Conduct Psycho-Social Assessments/GAL Evaluations to determine competency.
4. Perform service coordination, connecting residents to social services and supports through direct referral and outreach.
5. Prepare and maintain case records, and written reports.
6. Report all cases of suspected child abuse and/or neglect to New York State Central Registry.
7. As part of a borough-based team, assess and determine service gaps in order to identify youth, senior, and social services providers.
8. Establish and sustain formal partnerships through an application and evaluation process, with relevant social service providers.
9. In collaboration with partner organizations, set defined annual performance targets and codify best practices in serving residents.
10. Provide technical assistance and support to property management for tenancy actions that require social service intervention.
11. Represent NYCHA at external resident, community and citywide events.
12. Perform other related duties incidental to the work listed above.

SPECIAL NOTE: Effective August 16, 2021, all persons newly hired for employment by the New York City Housing Authority (NYCHA) must provide proof of having received at least one dose of an approved COVID-19 vaccine prior to beginning their employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process.

After receiving a conditional offer of employment from NYCHA, an applicant for employment must provide proof of having received at least one dose of an approved COVID-19 vaccine within a reasonable period of time. Failure by the applicant to provide NYCHA with proof of having received at least one dose of an approved COVID-19 vaccine will result in NYCHA revoking the conditional offer, unless the applicant obtains an exception through the reasonable accommodation process.

Any person who begins their employment with NYCHA after providing proof of having received only one dose in a 2-dose series of a COVID-19 vaccine, will also be required to provide NYCHA with proof of receipt of a second dose within 30 days of the first dose. Failure to do so will result in termination.


NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
Minimum Qual Requirements

Qualification Requirements
A Master’s Degree in Social Work from an accredited school of social work.

License Requirements
You will be required to have a valid Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) license issued by the New York State Department of Education within one year of the date of appointment. This license must be presented to the appointing officer at the time of appointment or, if it is obtained after appointment, at the time it is received. This license must be maintained for the duration of your employment.

If you fail to obtain your LMSW or LCSW license within one year of the date of appointment, your probationary period will be automatically extended for six months. If you fail to obtain the required license by the end of 18 months of service, you will be terminated.

Special Note

Section 424-a of the New York Social service Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.
Preferred Skills

1. Excellent interpersonal and communication skills.
2. Effective skills in engaging residents.
3. Ability to interface with service providers from all sectors of the service system.
4. Excellent organizational skills.
5. Ability to work collaboratively with cross functional teams.
6. Experience in MS Office – Access, Excel, PowerPoint, and Word.
7. Bilingual a plus.
Additional Information

1. Preference will be given to employees who have served a period of one year in their current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
To Apply

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55-a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Residency Requirement

NYCHA has no residency requirements.

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