Part-Time Ticket Office Representative

New York Yankees

Department: Ticket Operations
Reports To: Assistant Director, Ticket Operations
Job Classification: Hourly

Primary Responsibilities:
* Sell individual and advance tickets using Ticketmaster and Archtics ticketing systems
* Balance cash drawer before and after each shift
* Prepare Ticketmaster “Will Call” orders and distribute tickets at “Reservations” window
* Administrative duties including filing, preparing invoices, general mailing and shipping
* Efficiently and courteously answer customer questions concerning prices, seating, etc

Qualifications and Experience:
* High School diploma or equivalency
* Proven customer service experience
* Knowledge of Ticketmaster and Archtics ticketing systems preferred
* Strong written, verbal and interpersonal skills
* Highly skilled in accepting checks, cash and other forms of payment from customers
* Proven ability to count and balance cash drawer with accuracy
* Proficiency in MS Office suite (Word, Excel, Access and PowerPoint)
* Requires continual attention to detail and high level of organization
* Ability to maintain confidential and sensitive information
* Flexible work schedule and ability work in an outdoor stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

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