Case Manager – Family Court

  • Full Time
  • Bronx, NY
  • Applications have closed

Safe Horizon

Full Job Description
Case Manager – Family Court

The Bronx Family Court Program offers case management and practical assistance to victims of domestic violence seeking relief through the Family Court and/or the Integrated Domestic Violence (IDV) Court. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services.


Essential Job Functions:


Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse;
Report daily to the IDV Court to conduct outreach to clients awaiting their cases to be called;
Providing information regarding the IDV and Family Court process, court procedures and the types of relief available, including Orders of Protection and the availability of supervised visitation services;
Advocating with IDV and Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;
Safety planning and risk assessment;
Referring victims to shelters and other services as needed;
Assisting clients with relocation and housing;
Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, and lock replacement:
Attending internal and external meetings, trainings and workshops;
Maintaining thorough and accurate case records and statistics;
Various other duties to be determined by supervisor.

Interacts with: IDV and Family Court personnel including Judges, Clerks, and Court Officers; Resource Coordinator; Civil Legal Attorneys including members of the 18B panel, Law Guardians, and Domestic Violence attorneys; NYPD; District Attorney’s Office; ACS; and other legal and social service providers.


Qualifications and Skills:



Understanding of the dynamics of domestic violence and other forms of victimization
Experience working with survivors of domestic violence.
Excellent communication and organizational skills.
Ability to work as part of a team while also independently generating tasks.



Knowledge of the Family Court and criminal justice system is preferred.
Bilingual (English/Spanish) preferred.


Required: Bachelor’s Degree in Social Work or related field or equivalent experience.




Full-time, Monday through Friday

New Requirement

Effective October 29, 2021, as a private contractor of The City of New York all Safe Horizon employees, interns and volunteers must provide proof of COVID-19 vaccination unless they have been granted a reasonable accommodation for religious or medical reasons.


If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply