Community Services Associate

  • Full Time
  • Bronx, NY
  • Applications have closed

NYC Careers

Department Objectives:
To identify and advocate for the access and promotion of critical resources and services made available to the residents of Bronx County. To cultivate relationships with the borough’s diverse stakeholders including cultural, civic, nonprofit, and faith-based organizations, government agencies, and elected officials. Assist Borough President and fellow staff members in connecting with various external stakeholders.
The Community Services Unit serves as the backbone of the office of the Bronx Borough President as the unit works to engage the broader Bronx communities and help address critical issues in the community. This is the de facto outreach team to represent the office on the ground and help to maintain existing partnerships while developing new and good relationships.

Community Services Associate:
The CSA will successfully build and maintain relationships with government agencies, community partners and leaders, elected officials, and faith leaders in accordance with the values and mission of the Bronx Borough President. The Community Services Associate reports to the Director of Community Services and is responsible for planning and developing strategies and working on the department’s priorities. The ideal candidate should enjoy working with people and be outgoing as well as have exceptional oral and written communication skills while demonstrating the ability to tactfully foster and maintain positive working relationships when dealing with the public. This is primarily a forward-facing community position, and the candidate will need to have a flexible schedule and be able to work nights, holidays, and weekends as necessary. The duties of the Community Services Associate include, but are not limited to the following:

Manage day-to-day operations of the department including delegating projects and events as well as tracking the volume and progress of the department’s workload.
Prepare briefing event memos.
Facilitate Borough President’s Advisory Councils (Veterans, African, Disability, Public Housing, intercultural) as well as providing support to other councils such as interfaith.
Make the community aware of available services and resources to meet the needs of our residents.
Develop and maintain partnerships with elected officials’ community leaders, tenant/residential associations, community stakeholders, city/state/federal government agencies, and members of the public.
Ability to multi-task and work independently in addition to working in collaboration with
colleagues. Coordinate event logistics, locations, materials, and staffing with the Community unit team
Attend community events, community board, precinct council, district cabinet, and local meetings on behalf of the Borough President
Plan, organize, and implement events to advance the mission, interest, and goals of the Borough

President’s Office.
Research and identify appropriate events to strengthen community relationships and conduct meaningful and intentional outreach activities, including but not limited to, parades, holidays, events, block parties, marches, tabling, schools, faith-based events
Create an open dialog between various constituencies and the Office of Borough President to develop a stronger relationship with the community.
Design and adapt over time a dynamic strategy for grassroots community-based outreach to engage Bronx community members at the neighborhood level through collaborations with informal groups, networks, and leaders, as well as through direct and indirect outreach at non-traditional access points.
Communicate general updates on community questions, concerns, engagement, or other feedback to their supervisor promptly. Immediately inform the supervisor of any significant flags or other concerns that require an urgent response.
Develop and maintain relationships with councils, state, senate, and assembly members to host events.
Collect and leverage data to better inform our outreach strategies.
Minimum Qual Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.
Preferred Skills

Preferred Skills
Strong interpersonal skills with the ability to establish and maintain excellent relationships with others.
Excellent public speaking skills with the capacity to serve as a spokesperson at events on behalf of the Brooklyn Borough President.
Demonstrate ability to work and communicate effectively with people of diverse ethnic, economic, racial, and cultural backgrounds.
Demonstrate ability to work and communicate effectively with people of diverse ethnic, economic, racial, and cultural backgrounds.
Must have the ability to work independently and collaboratively.
Excellent organizational skills and effective time management.
Proficiency in using various Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook; and familiarity with virtual platforms (e.g., WebEx, Zoom, and Microsoft Team).
Highly motivated and self-directed; capable of seeing projects through from beginning to end.
Ability to fundraise to support existing projects or upcoming projects.
Maintain an updated list of institutional and individual members.
Integrity, positive attitude, mission-driven and self-directed
Tracks engagement activities using both qualitative and quantitative methods
To Apply

Current City Employees:

Please log into Employee Self Service (ESS) at and search for
Job ID number 580231

All other applicants:

Please go to and search for Job ID number 580231

Incomplete applications will not be considered. Only those applicants under consideration will be contacted for an interview.

55-a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.