NYC Careers
Full Job Description
*** OPEN TO PERMANENT CLERICAL ASSOCIATES ONLY.
THIS IS A PART-TIME POSITION (35 HOURS/WEEK) ***AMENDED
The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safely and well-being for New York city families and children. The Division is comprised of the Bureau of Maternal Infant and Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. The vision of the DFCH is that every child, woman, and family recognizes their power and is given the opportunity to reach their full health and development potential. We encourage qualified applicants with demonstrated commitment to social justice, particularly racial, gender, and LGBTQ equity to apply.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Assist in the day-to-day operations of the Bronx Early Intervention Regional Office by providing clerical support.
Be responsible for creating and maintaining child files for all Bronx children referred to the EIP, as well as maintain each child’s electronic file in the NYS Department of Health’s automated system (NYEIS).
Prepare files for children aging out of the EIP for archiving and storage and process mail and prepare welcome packets to be sent out to parents of new children referred.
Act as a receptionist, screening and monitoring incoming phone calls by responding to inquiries and/or transferring calls to the appropriate person.
Provide direction to families and providers visiting the Regional Office to attend Individualized Family Service Plan meetings and maintain records of postage meter usage and postage meter funds.
Assist with service calls for scanner/copiers as needed and maintain reception area.
Other duties and special projects as assigned.
Minimum Qual Requirements
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Preferred Skills
Proficiency in Microsoft Office and other computer applications.
Ability to multi-task, and work in a fast-paced and high-pressure environment while demonstrating excellent customer service skills on the phone and in person.
Experience with office operations, including filing, scanning, faxing, date stamping, postage meter, receptionist work, and tracking work assignments.
Demonstrates experience and understanding of working with confidential files and maintaining discretion regarding child and family information.
Additional Information
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
Proof of Education according to the education requirements of the civil service title.
Current Resume
Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
**LOAN FORGIVENESS
As a current or prospective employee of the Department of Health and Mental Hygiene, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information on Public Service Loan Forgiveness (PSLF) Program, Teacher Loan Forgiveness Program and Federal Perkins Loan Cancellation and Discharge, please visit: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.
For information on the New York State Student Loan Repayment Assistance Programs, please visit: https://www.hesc.ny.gov/repay-your-loans/repayment-options-assistance/loan-forgiveness-cancellation-and-discharge.html.
“FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”
To Apply
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 551163.
We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.
All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your resume that you would like to be considered for the position under the 55-a Program.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
